« Back to SOAP operation list

Error Codes

All error codes listed in this page belong to the core functionalities of this framework. There are two basic categories within which the errors can be classified: Generic or Security errors. Generic errors might occur when attempting to send an incorrectly formatted soap envelope, or including invalid parameters in the request, etc. Within the security category we can find general security errors, app client or user specific errors.


Fault description

The faults are sent in compliance with the SOAP 1.1 protocol specification. Below you can see an example of how the faults are sent by Infojobs: 


<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
   <soap:Body>
      <soap:Fault>
         <faultcode>WS.102</faultcode>
         <faultstring>Client credentials not valid</faultstring>
         <detail>
            <timestamp>2012-05-14T11:35:35.000462+0200</timestamp>
         </detail>
      </soap:Fault>
   </soap:Body>
</soap:Envelope>

For each Fault, the following fields are returned:

Name Description

faultcode

String code that identifies the fault.

faultstring

Human readable description of the fault.

detail

Specific information about the fault. This information is used for troubleshooting.

faultactor

Optional field that provides information about who caused the fault to happen within the message path.

Fields related to the detail entity
Name Description

timestamp

When the exception has taken place.

requestid

Optional field that identifies the request causing the fault. This field will only be sent in case of an unexpected exception.

The value returned in the requestid field is important for Infojobs to determine the precise cause of any error you might encounter. If you have to troubleshoot a problem with your request, we suggest that you capture the value of the requestid so you can report it to Infojobs along with the faultcode and timestamp fields.


Generic error codes

Code Description

WS.INTERNAL

WS call error. This error will be returned in case of unexpected error. If you need assistance please contact the web Service support team.

WS.1

The requested operation does not exist.

WS.118

WS client {CLIENT-NAME} is not linked to the company.

WS.401

The given request protocol is not valid. Only https is supported.

WS.405

The SOAP envelope could not be parsed. Please check whether the XML structure is correct.

WS.406

Undeclared namespace within the given SOAP envelope.

WS.407

Unexpected character within the given SOAP envelope.

WS.413

Unexpected exception processing the response. Could not write attachments.

WS.414

Unexpected exception processing the response. Response was of unexpected text/html ContentType.

WS.431

Generic unmarshalling error.

WS.432

Error unmarshalling unexpected element

WS.433

Error unmarshalling a number. The paramter is not a valid number.

WS.1000

This user lacks required products.

WS.1001

This user lacks required products: {PRODUCT-NAME}.

Security error codes

General security
Code Description

WS.104

Invalid o missing security header

WS.105

Invalid o missing security token

WS.106

Unsupported security token

WS.110

Security token unavailable.

WS.111

Message expired

WS.119

Invalid security timestamp format. The valid format is yyyy-MM-dd'T'HH:mm:ss.SSS'Z'

WS.201

Part of the message could not be recognized

WS.202

Missing operation element

WS.203

Wrong order on parameters given

WS.211

Invalid envelope version. Only versión 1.1 is supported.

WS.212

Invalid envelope format.

App client security
Code Description

WS.102

App client credentials not valid.

WS.115

App Client not specified.

WS.117

App Client not recognized as valid Web Service client.

WS.130

The App Client have reached the max number of failed login attempts. You can try again the operation in few minutes

User security
Code Description

WS.114

User email is not valid.

WS.114

The user has not authorized any operation to the App Client.

WS.150

Expried access token

WS.151

Access token is empty

WS.152

Access token is required

WS.153

The user has not authorized this operation to the App client.

WS.154

The access token is not valid.

WS.155

The access token is not valid.

WS.156

Wrong access token.